Investigation Results of IT Incident

On March 26, 2020, Kaleido informed all of its clients that a systems-related IT incident had occurred, which led us to temporarily suspend our operations at the time.

As the investigation of our experts into this event is now closed, we can inform you that they found no evidence indicating lost or compromised data records.

The protection of our clients’ information is always a top priority, and in the wake of this event, Kaleido took every measure to ensure this.