Phone: 418-651-8975
Toll-free: 1-877-710-7377
Fax: 418-651-8030
Call Centre Business Hours
Monday to Wednesday – 8:00 a.m. to 5:00 p.m.
Thursday – 10:00 a.m. to 5:00 p.m.
Friday – 8:00 a.m. to 5:00 p.m.
Centre d'affaires Henri-IV
1035 Wilfrid-Pelletier Avenue, Suite 500
Quebec City, QC G1W 0C5
Business Hours
Our head office is currently closed to visitors due to COVID-19. We invite you to contact our fully operational Customer Service at 1 877 710-7377. Our agents will gladly answer all your questions.
For more information, see our COVID-19 preventive measures.
At Kaleido, customer satisfaction is our greatest priority. If you feel the quality of the service received did not meet your expectations, or you are dissatisfied with a product, we invite you to visit this page to learn the procedure to file a complaint. Rest assured it will be processed promptly.