Dad with daughter on his back inside | Discover Kaleido's RESPs

Contact Us

Have any questions about our RESPs? 


Your answers might be on our FAQ page!

Contact our Customer Relations Center by phone

Toll-free :
1 877 710-7377

Phone :
418 651-8975

Call Customer Relations Center Hours

Monday and Tuesday – 8:00 a.m. to 7:00 p.m.
Wednesday – 8:00 a.m. to 5:00 p.m.
Thursday – 10:00 a.m. to 5:00 p.m.
Friday – 8:00 a.m. to 5:00 p.m.

Quebec's national holiday and canadian Confederation

Please note that our offices and customer relations center will be closed on Monday, June 24th, 2024 and Monday, Jully 1st, 2024.

I want to start saving

Not yet a Kaleido client and want to know more about Registered Education Savings Plans (RESPs) and their benefits? Kaleido is available to assist you and answer all your questions!

Check out the various headings below for useful information about your contract and managing your RESP.
Contract amendments

See our FAQ page for information about changing your address, modifying the banking information on file, or accessing your account balance.

For specific questions about your situation, please contact us at 1 877 710-7377.

Client Space

The following options are available when you log in to your Client Space:

  • Request Educational Assistance Payments (EAPs) or a refund of your contributions (if eligible);
  • Make a one-time contribution;
  • Check your account balance;
  • Update your personal and banking information;
  • Access Kaleido’s Family Accompanying Services.

See our FAQ page for more information about the Client Space.

For specific questions about your situation, please contact us at 1 877 710-7377.

Government grants

For information about the government grants you are entitled to with your RESP, visit our grants page.

For specific questions about your situation, please contact us at 1 877 710-7377.

Would you like to discuss government grants with your representative? Make an appointment now!

RESP withdrawals and Educational Assistance Payments (EAPs)

For information about how to withdraw money from an RESP, the procedure for requesting EAPs, and withdrawal strategies, visit our withdrawals page.

For specific questions about your situation, please contact us at 1 877 710-7377.

Kaleido RESPs and Family Accompanying Services

For information about our products, see our page on our line of IDEO+ RESPs.

For information about the support services offered with our RESPs, visit our Family Accompanying Services page.

For specific questions about your situation, please contact us at 1 877 710-7377.

Postal address

Centre d'affaires Henri-IV
1035 Wilfrid-Pelletier Avenue, Suite 500
Quebec City, QC G1W 0C5